Hotel guest app
Give every hotel guest a pocket concierge
Each hotel gets its own branded app, reached by a QR code. Guests find what is on, where to eat and how to get around, and ask for services during the stay.
The problem
Guests ask the front desk the same questions all day
Printed folders go out of date, and recommendations depend on who is at the desk. Hotels miss the chance to sell local services and to hear from guests while they are still staying.
How it works
From setup to going live in three steps
- 1
The hotel is set up
The destination creates the hotel with its name, colors, logo and contacts, and chooses which modules to switch on.
- 2
Content comes from the destination
Events, restaurants, experiences, guides, beaches and transport flow in from the destination, so the hotel does not maintain them. Hotel info pages are translated for guests.
- 3
Guests scan, stay and give feedback
Guests open the app from a QR code, install it if they like, request services during the stay and leave feedback that the hotel can act on.
What is included
Everything the module covers
- Branded app per hotel with its own colors and logo
- Installable web app that works without an app store
- Switchable modules: weather, events, experiences, restaurants, rentals, guides, beaches, bus, ferry, taxi and Wi-Fi
- Hotel information pages with translations for guests
- Stay area with housekeeping and room service requests, notifications and chat
- Room booking with availability and calendar sync
- Embeddable booking page and search bar for the hotel website
- QR codes with scan statistics
- Guest feedback and a review prompt
- Promo cards and a direct booking link
- Newsletter signup and cookie consent
Questions
Frequently asked questions
Do guests need to download an app?+
No. The app opens from a QR code in the browser and can be added to the home screen.
Who keeps the local content up to date?+
The destination does. Events, places and experiences come from the same platform, so hotels get fresh content without extra work.
Can the hotel take bookings?+
Yes. The hotel can offer room booking with availability, and can embed the booking page on its own website.
Is it available in several languages?+
Yes. The app and the hotel information pages are available in several languages.
Want to see it on your destination?
Tell us about your market. We reply with a walkthrough and next steps.